Privacy Policy

My Secretary Online is committed to respecting and protecting your privacy as a visitor to our website. We take the issue of privacy very seriously and value the trust you place in us each time you use our services and access this website. This Privacy Statement describes the practices and policies we have put into place to safeguard your personal information that may be gathered and used as you visit our website.

This notice describes how information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.

The statement may change from time to time so please check back periodically. If you have any questions about our privacy policies, we encourage you to contact us using the methods detailed on the Contact page.

Who is collecting the information?

My Secretary Online is collecting information on this website as outlined in this privacy statement.

What information do we collect?

Automatic collection of information:

If you do nothing during your visit but browse through the website, our system will automatically gather and store certain information about your visit. This information does not identify you personally and is used in an aggregate way to help us improve our website and tell us the number of visitors to our site each day.

Our web server automatically collects and records the following information:

• The visitor's domain name, but not the e-mail address
• The visitor's IP address
• The name and release number of web browser software used
• The operating system used
• Date and time you access our site
• The address of the website that linked to us (referrer URL)

Permission-based collection of information:

At different places on our site depending upon the feature you use, you may be asked to volunteer personal information such as your name, email, mailing address and telephone number.

The following information is collected with your permission at this website:

• The names and e-mail addresses of those who use a contact form

How do we use the information we collect?

The information we gather automatically and with your permission during your visit to our website is used in the following ways:

• Monitor, review, measure, and analyse website utilisation
• Modify and enhance the website
• Improve the content and design of our website
• Respond to your requests
• Monitor and improve our customer service efforts
• Study general usage habits and demographic information for our own marketing research purposes

With whom will the information be shared?

Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We do not pass on personally identifiable information gathered during your visit to this website to any third party unless you give us permission, or we are legally obliged to do so.

How to access and correct personal information:

You can access and request corrections to this information by contacting us using the methods detailed on the Contact page.

Our use of cookies

Many websites now use cookies to provide useful features to their visitors by providing customisable and personalised services.

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. For example, a website may use cookies to store and sometimes track information about you, your preferences, or the pages you last visited.

To make it easy and convenient for you to login to our services, the My Secretary Online site requires you to enable cookies to utilise our services. We use cookies to record session information for your client area only. They are not used to track your usage.

Your browser software can be set to reject all cookies, or to ask you if you would like to accept or decline a cookie from a particular site before it is set. Most browsers offer instructions on how to reset the browser to reject cookies in the Help section of the toolbar. This will, however, have a negative impact upon the usability of many websites including this one.

Security of communications

We recognise that many people are concerned about the privacy and protection of information as it is transmitted over the Internet. You should keep in mind that the possibility exists for unauthorised individuals to intercept any email message you send over the Internet. In some cases, information can be encrypted (scrambled or encoded) to make it very difficult to read if it is intercepted during communication. Certain technology and practices allow websites to provide an increased level of security for your personal information when appropriate.

We use the following practices on our website to enhance the level of security for communication and the transmission of personal information:

• We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide
• We use e-mail forms to allow people to ask questions about our services. These are not hosted on a secure server. The possibility exists that unauthorised individuals may intercept email messages
• We are not responsible for the privacy of e-mail messages except those stored in our system

E-Commerce, online donations, and online shopping

Purchasing items or making donations over the Internet usually requires you to provide your personal identifying information and credit card information on a website. Many people have become accustomed to on-line commerce as a time-saving and useful convenience. There are a number of practices that can make providing your sensitive credit card information more secure and therefore make you feel more comfortable about doing so.

We do not process credit card payments on our website.

Advertising servers

On-line advertising, such as banner ads, has become commonplace on many websites. Certain websites have developed relationships with third-party advertising servers to display these advertisements on their sites. By clicking on one of these banner ads, you will be taken to another site with different privacy policies. These third party ad servers may also use cookies to collect non-personal information on your preferences and interests via the advertisement you decide to view.

We do not partner with or have special relationships with any advertising server companies.

Links to other sites

Websites often provide a number of links that offer direct access to other useful or interesting websites holding potential value to site visitors. Inclusion of the other sites by links does not imply any endorsement of the material or information on the other sites. Users are encouraged to review the privacy statement of each linked site before sharing personal information.

This site includes links to non-affiliated external websites and we encourage users to review the privacy statement of each linked site, as we cannot be responsible for the privacy practices of other sites.

Changes in our privacy statement

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.